One of the first questions that I’m asked when talking with a client is “How much is this going to cost?” That’s a loaded question!
Every reputation management company that I know of charges in the same way, “setup/startup” fee and then monthly payments. Many companies will set a loose timeline of 6-12 months but others will stop billing when the work is complete.
Warning: This is very dangerous for a customer. When does the billing end? What happens if the negative is still on the first page? If they work isn’t finished in the timeframe, will you be billed indefinitely? Why would the company want the work done quickly if they’re getting paid monthly?
When my company works with a reputation management client, we only charge a flat fee. When you get off the phone, you know exactly how much it will cost. There are NO MONTHLY FEES or any other tricks to get money out of you. You will pay the stated price and not a penny more.
It gets better! You will only pay half of the fee up front and the other half is due upon completion. This ensures that both the client and our company are on the same page – we both want the work done as quickly as possible, and we put our money where our mouth is, you don’t pay until the work is complete!
Do any other reputation management companies have a financial incentive to get the work done as quickly as possible?